Scam Mailing Policy

Our Commitment to Preventing Fraud & Scam Mailings

At D4ps logistics, we take integrity seriously. To maintain our high standards, we conduct checks on all our customers to ensure our services are not being used for fraudulent or scam mailings. If needed, we will work closely with law enforcement to prevent and disrupt any illegal activities.

How We Ensure Compliance

We Do Not Monitor Package Contents – While we do not directly check the contents of every package or letter we deliver, we take reports of fraudulent activity very seriously.

We Cooperate with Authorities – If law enforcement or regulatory bodies raise concerns, we fully support their investigations. Additionally, complaints from customers may trigger an internal review.

Reporting Concerns – If you suspect fraudulent mail, we encourage you to reach out to the National Scams Team, who are best equipped to investigate and take action.

Our Approach to Non-Compliant Mailings

Addressing Customer Concerns – If a customer is found to be non-compliant with the Code of Practice, we will either provide guidance to help them improve or, if necessary, terminate their account.

Supporting Compliance – We actively work with our customers to ensure their mailings meet the highest standards, helping them avoid complaints and maintain credibility.

Warnings & Account Termination – If regulatory bodies such as the Advertising Standards Authority (ASA), National Scams Team, or Trading Standards warn us about a customer’s non-compliance, we will provide support to help them correct the issue. However, if they fail to comply and further complaints arise, we reserve the right to terminate their contract.

Legal Consequences – If a customer is prosecuted under Misleading Advertising legislation, their account will be immediately terminated.

Have Questions or Concerns?

If you have any concerns or need further information, please contact us at:

+447487728239

+017 0639 3669

At D4ps logistics, we are committed to maintaining a trusted, ethical, and transparent mailing network. Let’s work together to keep our services secure and compliant.