Frequently Asked Questions (FAQs)
Do you deliver To PO Boxes?
Unfortunately, no. We do not deliver to PO Boxes.
Do you Deliver To BFPO Addresses?
No, we do not deliver to BFPO addresses.
What if my delivery address is in a remote location?
Deliveries to remote locations may take longer than standard delivery times. Additional shipping charges may apply depending on the destination. Please check with our customer support team for exact delivery timelines and costs.
🚨 Hazardous & Dangerous Items
- Explosives & Fireworks
- Flammable Liquids & Solids (Gasoline, paint thinners, adhesives, etc.)
- Compressed Gases (Butane, propane, gas cylinders, etc.)
- Corrosive Substances (Acids, batteries, rust removers, etc.)
- Toxic & Poisonous Substances (Arsenic, pesticides, mercury, etc.)
- Radioactive Materials (Uranium, thorium, radioactive waste, etc.)
Item we cannot cover under compensation
Certain items aren’t eligible for compensation if lost or damaged during shipping. These include:
-
- Antiques (Over 100 years old)
- Prohibited Goods (Full list below)
- Hazardous or dangerous items
- Glass, ceramics, and fragile items
- Food, perishables, and plants
- Jewelry and precious stones
- Liquids and electrical items
- Human or animal remains
- Furniture (except flat-packed)
Prohibited GOOD-Item we canot Ship
For safety and legal reasons, we cannot accept certain items for shipping. If these are found in our network, they may be disposed of or returned, and legal action could be taken if necessary.
Restricted Illegal Items
- Weapons or Imitation Weapons (Including knives, firearms, and any item resembling a weapon)
- Drugs & Prescription Medications (Illegal substances will be reported to authorities)
- Counterfeit Currency or Stamps
- Obscene, offensive, or misleading materials
- Live animals or plants
- Lottery tickets for illegal lotteries
Need Help?
For special deliveries or urgent same-day shipments, call us at
017 0639 3669, and we’ll do our best to assist you!